Case Study

128 King's Road, Chelsea SW3

A complex mixed-use conversion turning an underperforming office building into high-value retail at lower levels with premium apartments above, including a mansard roof extension and full M&E renewal.

Programme14 Months
Budget Band£2.8M – £3.4M
PlanningRBKC High-Street
OutcomeRetail + 3 Residential

Mixed-Use Conversion on King's Road

128 King's Road presented one of Chelsea's most compelling development opportunities: a tired 1960s office building on one of London's premier retail streets, ripe for transformation into a mixed-use asset combining high-footfall retail at basement and ground level with three premium residential apartments above, crowned by a new mansard extension.

The planning challenge was considerable. RBKC's high-street constraints demanded that the façade character be maintained while the building's commercial performance was fundamentally upgraded. Our planning team worked through pre-application dialogue with the borough to establish an acceptable envelope for the mansard extension and secure change-of-use consent for the upper floors.

Construction logistics on a busy King's Road frontage required meticulous management. All deliveries were scheduled outside peak retail hours, the scaffold was designed to maintain shopfront visibility for neighbouring retailers, and noise-intensive works were restricted to agreed windows. The party wall relationships with adjoining listed buildings added further complexity.

The completed scheme delivers a Grade-A retail shell at basement and ground with Cat A residential apartments above. The mansard extension provides the third apartment with premium ceiling heights and views across Chelsea. The building now generates significantly enhanced rental income across both its retail and residential components.

7-Stage Project Timeline

From feasibility through to multi-use handover, every stage of this 14-month mixed-use programme was carefully orchestrated.

1
Weeks 1–3

Initial Brief & Site Survey

Comprehensive assessment of the existing office building including structural capacity for the proposed mansard extension, façade condition survey and analysis of the existing services infrastructure. The client’s brief targeted maximum yield through retail at lower levels with residential above.

Structural capacity assessmentFaçade condition surveyServices & drainage auditCommercial feasibility study
2
Weeks 4–8

Concept Design

The design explored the optimal split between retail and residential floor area, testing different mansard profiles against RBKC’s roofscape policies. The selected scheme positioned a double-height retail space at basement and ground with a separate residential entrance, two apartments on the upper floors and a premium mansard apartment at roof level.

Use-class optimisation studyMansard profile optionsRetail shell specification
3
Weeks 9–18

Planning & Approvals

The RBKC planning application required detailed justification for the change of use, a heritage impact assessment addressing the impact on adjacent listed buildings, and extensive pre-application dialogue. The mansard design was refined through three iterations to satisfy the conservation officer while maintaining viable headroom for the top apartment.

Change of use applicationHeritage impact assessment3 mansard design iterationsRBKC committee approval
4
Weeks 19–24

Technical Design

The technical package addressed the mansard steel framing, thermal upgrade of the entire building envelope, new fire compartmentation strategy for mixed-use compliance, and a complete M&E design including separate metering for retail and residential. Party wall agreements were served on both adjacent listed buildings.

Mansard steel designFire strategy & compartmentationMixed-use M&E designParty wall agreements (x2)
5
Months 7–10

Construction & Structure

Strip-out commenced from the top down while the ground-floor shopfront was temporarily maintained. The mansard steel frame was erected during a weekend closure, with the new roof envelope completed within three weeks to protect the exposed structure. Internal structural alterations included new openings for the residential staircase and lift shaft, and the retail basement required waterproofing works.

Top-down strip-outMansard steel erectionLift shaft & staircase installationBasement waterproofing
6
Months 11–13

Fit-Out & Finishing

The retail shell was completed to Cat A specification with polished concrete floors, exposed services ceiling and full shopfront glazing. The three apartments received engineered timber flooring, bespoke kitchens, stone-clad bathrooms and integrated wardrobes. The mansard apartment features floor-to-ceiling glazing with views across King's Road rooftops.

Cat A retail shell3 apartment fit-outsNew shopfront glazingMansard floor-to-ceiling glass
7
Month 14

Handover & Aftercare

The multi-use handover was sequenced to minimise void time: the retail unit was handed over first to allow the tenant’s fit-out to commence, followed by the apartments two weeks later. Each element received its own compliance pack, EPC certificate and snagging sign-off. The 12-month aftercare programme covers all building elements.

Sequenced retail-first handoverApartment snagging & sign-offEPC & compliance packs12-month aftercare

What We Delivered

Retail Shell & Fit-Out

Basement and ground-floor retail shell completed to Cat A specification with polished concrete, exposed services, new shopfront glazing and separate commercial entrance.

3 Residential Apartments

Upper-floor residential reconfiguration with complete refurbishment including bespoke kitchens, stone bathrooms, engineered timber floors and premium specification throughout.

Mansard Roof Extension

New mansard extension with steel framing and thermal upgrade package, creating a premium top-floor apartment with floor-to-ceiling glazing and Chelsea rooftop views.

Full M&E & Life Safety

Complete plumbing, electrical distribution, ventilation and life-safety systems renewal. Separate metering for retail and residential with full fire compartmentation strategy.

Investment Breakdown

How the £2.8M–£3.4M budget was allocated across the major work packages.

Structural + Envelope Works~38%
Retail & Residential Interiors~29%
M&E Services & Compliance~24%
Professional Fees, Prelims & Contingency~9%

Problems We Solved

Challenge

High-Street Construction

Managing a major construction project on one of London's busiest retail streets with continuous pedestrian footfall and neighbouring businesses.

Solution

All deliveries scheduled outside peak hours. Scaffold designed to maintain shopfront visibility for neighbours. Dedicated public liaison officer throughout the build.

Challenge

Façade Character Retention

Maintaining the King's Road streetscape character while introducing a new mansard storey and upgrading the commercial performance of the ground floor.

Solution

Three mansard design iterations to satisfy RBKC. New shopfront designed to complement the established retail rhythm of the streetscape.

Challenge

Mixed-Use Compliance

Meeting Building Regulations for simultaneous retail and residential use, including separate means of escape, fire compartmentation and acoustic separation.

Solution

Dedicated fire engineer from design stage. Acoustic testing at every floor boundary. Separate service risers and entrance lobbies for retail and residential.

Challenge

Void Time Minimisation

Sequencing multi-use handover to reduce the period between construction completion and income generation from both retail and residential units.

Solution

Retail shell handed over first to enable tenant fit-out in parallel with apartment finishing. Leasing agents briefed at snagging stage for immediate marketing.

Hampstead Renovations turned a tired office building into one of the most attractive mixed-use propositions on King's Road. The mansard apartment in particular exceeded our expectations — the views are extraordinary and the finish quality matches anything in the Chelsea market. The phased handover meant we started generating income far sooner than projected.
Alexander P.Client & Developer, 128 King's Road

Planning a Similar Project?

Whether you are considering a mixed-use conversion, mansard extension or commercial-to-residential development in Chelsea, Kensington or another high-constraint London borough, our team can help.

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